Monday, February 24, 2025

Issue: While creating a PO, buyer information is not populating in the prompt

 While creating a PO, buyer details is not populating in the prompt.

If the buyer information is not populating in the prompt while creating a Purchase Order (PO) in PeopleSoft, here are a few areas to check:

1. Buyer Setup:

  • Navigate to: Set Up Financials/Supply Chain > Product Related > Procurement Options > Purchasing > Buyer Setup.
  • Ensure the buyer is set up correctly with:

Active Status: The buyer should not be inactive.

Effective Date: Make sure the effective date is not in the future and is within the valid date range.

Business Unit Association: Verify the buyer is associated with the correct purchasing business unit.

User ID Mapping: Check if the User ID is associated with the buyer in the system.

2. User Preferences:

  • Navigate to: Set Up Financials/Supply Chain > Common Definitions > User Preferences > Define User Preferences.
  • Select the Procurement tab and verify:

o   Buyer Field: Ensure the buyer is assigned to the user creating the PO.

o   Procurement Role: Should be properly assigned, including requisition and PO roles.

3. Business Unit Setup:

  • Navigate to: Set Up Financials/Supply Chain > Business Unit Related > Purchasing > Purchasing Definition.
  1. Check the Buyer Defaults section:
    1. Make sure a default buyer is set up if needed.
    2. Verify the configuration for Buyer Assignment Method (e.g., Manual, Automatic).

 

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